It's all too often true that homeowners get stuck with poor quality service from a contractor who misrepresents their skill level. Whether you need a simple repair or a complete system replacement, having a contractor without the right skills or proper business organization can result in - at best, a waste of money and at worst, an insurance or health and safety nightmare. Superior Heating & Air is passionate about helping homeowners - that's why we deliver reliable service and get the job done right the first time around. There are always a few things you should know about finding the right HVAC contractor for you, your family, and your property.
Most states require an HVAC contractor to be licensed before they can offer residential heating and air conditioning services. Ask to see your contractor's license or a copy of it.
Not all businesses are required to purchase liability insurance, so ask to see a copy of their certificate of insurance. If the HVAC contractor is not covered by liability insurance, you could be held liable if they are injured on your property.
Any HVAC company with employees should carry worker's compensation as well, so be sure to check on this insurance too.
You need to know that your HVAC contractor backs up his or her work. Find a local contractor who offers a satisfaction guarantee or a warranty on workmanship. This is especially important if they are helping you with an air conditioning replacement or new installation.
Aside from our 117% Satisfaction Guarantee, we offer other industry exclusive guarantees. We believe so strongly in the quality of our work and in the products that we use that we offer...
When you get estimates or warranties from local HVAC contractors, always get them in writing. The estimate often acts as a proposal which details the project. There should be detailed information on parts, new equipment, and separated labor costs. You need this documentation for any future problems that may arise.
We know that, by the time you have to call us, you likely are already dealing with a repair or replacement situation that you're already uncomfortable about. That's why we provide 24/7 services and arrive on the job with a work vehicle fully stocked with the tools and replacement parts to remedy your problems. We call our vehicles "warehouses on wheels" for that reason.
If you are looking for heating, air conditioning, or indoor air quality services in the greater Hilton Head, Bluffton, Charleston, and Lake Oconee areas - Foley, Orange Beach and Gulf Shores Areas, call or contact us online today and we'll be more than happy to show you why we're the right HVAC contractor for you.
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[contact-form-7 id="2207" title="Sidebar Form"]They were on time and came after business hours the next day I called. The service was very good. The only thing is the fix rate to come over after business hours is rather expensive but sometimes beggars can’t be choosers and I’m glad someone is willing to come after hours here at the Lake when every company is booked up for days. Overall very satisfied. This is the second time I used their services and they have been very competent so far.
What a great company. Bobby and crew absolutely do a great job for my clients! On the electrical side of their business. These guys are on time available, communicate, and can handle any job I can through at them. See the attached in progress pictures of a current job. I look forward to sharing the finished picture in a few weeks.
A+ job guys
Reading reviews for a business is an important factor in choosing who to use and I HIGHLY recommend Superior! From beginning to end this was a great experience. Starting with prompt responses, same day service, timely arrival, thoroughness, knowledgeable, and personable. Brandon was a joy and provided peace of mind in having resolved our issue. Great people and great service!