Privacy Policy
Effective Date: September 5, 2024
Introduction
Superior Services values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data, as well as your choices regarding the collection and use of your personal information. By using our website and services, including SMS communications, you agree to the terms outlined in this policy.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, phone, SMS, or other direct contact from you. We will not sell, rent, or share this information with any third party except as required to provide the services requested by you, and only with your consent or as legally required.
Opting In/Out of SMS Services
By opting in to receive SMS communications from Superior Services, you consent to receive recurring messages related to your account, promotions, or transactional information. You may opt in to our SMS services by submitting your phone number through online forms, written consents, or keyword submissions via text message.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You can also contact us directly via email or phone to be removed from our SMS list. Upon opting out, you will receive a final confirmation message, and no further SMS communications will be sent unless you re-enroll by opting in again.
We will not share your personal information, including phone numbers, with any third-party affiliates for marketing or promotional purposes without your explicit consent. Carrier message and data rates may apply for all SMS communications.
What We Collect
For a better experience using our website and services, including SMS communications, we may ask you to provide us with personal information such as your name, phone number, postal address, credit or debit card information, email address, and other necessary details. This information will be used to contact or identify you and facilitate the services you have requested, including SMS alerts and updates.
Log Data
We collect log data from your browser when you visit our site. This may include your Internet Protocol (IP) address, browser type, version, the pages you visit, and the time and date of your visit. We use this data to enhance your experience on our site.
Cookies
Our website uses cookies to store information on your device to improve your access and enhance your browsing experience. Cookies are used to identify repeat visitors, save time when logging in, and track your interests on our site. Cookies do not contain personally identifiable information. You may choose to block cookies via your browser settings.
How We Use Your Personal Information
We use the personal information we collect from you, including any information you provide when opting into our SMS services, to:
- Provide the products and services you request, including processing and fulfilling orders.
- Send you account information, updates, or transactional messages via SMS or email.
- Respond to inquiries and provide customer support.
- Inform you of new products, services, or promotions through email or SMS, where applicable, in accordance with your consent.
Compliance with CTIA Messaging Guidelines
Superior Services complies with the CTIA Messaging Principles and Best Practices Guidelines for sending commercial SMS messages. This includes obtaining express opt-in consent before sending messages, providing clear instructions for opting out of SMS services, and ensuring the protection of your personal information.
How We Share Your Personal Information
Superior Services does not sell, rent, or share your personal information, including your phone number, to any third parties for marketing purposes. Your personal information will only be shared with third parties as necessary to fulfill your request (e.g., processing payments or delivering orders), or as required by law.
We will disclose personal information in good faith if:
- Required by law or to comply with legal processes.
- Necessary to protect and defend our rights, property, or the safety of our users.
Third-Party Service Providers
We may engage third-party service providers to facilitate our services (e.g., payment processors or shipping companies). These providers have limited access to your personal information only to perform specific tasks on our behalf and are contractually obligated to protect it and not use it for other purposes.
How We Protect and Retain Your Personal Information
Superior Services makes reasonable efforts to ensure a level of security appropriate to the risk of processing personal information. We protect your information using encryption during transmission and secure storage methods once received. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Retention of Data
We retain your personal information, including SMS data, for as long as necessary to provide you with the requested services, comply with legal obligations, or resolve disputes. When we no longer need your personal information, we will securely delete it.
Your Rights and Choices
You have the right to:
- Access, correct, update, or delete your personal information by contacting us via the email or phone number provided on our website.
- Opt out of receiving future SMS or email communications by following the opt-out instructions in the message or contacting us directly.
- Request that we stop processing your information for specific purposes (such as marketing).
Changes to this Privacy Policy
Superior Services may update this Privacy Policy periodically. When we make changes, we will post a notice on our website or notify you via email or SMS. Changes will be effective immediately upon posting unless otherwise noted. If the changes materially affect how your personally identifiable information is used, we will contact you via email or SMS for your consent.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, you can contact our Customer Service department using the “Contact Us” form on our website or by phone. For SMS-related inquiries, please reach out using the number provided on our website.
Effective Date: September 5, 2024
Introduction
Superior Services values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data, as well as your choices regarding the collection and use of your personal information. By using our website and services, including SMS communications, you agree to the terms outlined in this policy.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, phone, SMS, or other direct contact from you. We will not sell, rent, or share this information with any third party except as required to provide the services requested by you, and only with your consent or as legally required.
Opting In/Out of SMS Services
By opting in to receive SMS communications from Superior Services, you consent to receive recurring messages related to your account, promotions, or transactional information. You may opt in to our SMS services by submitting your phone number through online forms, written consents, or keyword submissions via text message.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You can also contact us directly via email or phone to be removed from our SMS list. Upon opting out, you will receive a final confirmation message, and no further SMS communications will be sent unless you re-enroll by opting in again.
We will not share your personal information, including phone numbers, with any third-party affiliates for marketing or promotional purposes without your explicit consent. Carrier message and data rates may apply for all SMS communications.
What We Collect
For a better experience using our website and services, including SMS communications, we may ask you to provide us with personal information such as your name, phone number, postal address, credit or debit card information, email address, and other necessary details. This information will be used to contact or identify you and facilitate the services you have requested, including SMS alerts and updates.
Log Data
We collect log data from your browser when you visit our site. This may include your Internet Protocol (IP) address, browser type, version, the pages you visit, and the time and date of your visit. We use this data to enhance your experience on our site.
Cookies
Our website uses cookies to store information on your device to improve your access and enhance your browsing experience. Cookies are used to identify repeat visitors, save time when logging in, and track your interests on our site. Cookies do not contain personally identifiable information. You may choose to block cookies via your browser settings.
How We Use Your Personal Information
We use the personal information we collect from you, including any information you provide when opting into our SMS services, to:
- Provide the products and services you request, including processing and fulfilling orders.
- Send you account information, updates, or transactional messages via SMS or email.
- Respond to inquiries and provide customer support.
- Inform you of new products, services, or promotions through email or SMS, where applicable, in accordance with your consent.
Compliance with CTIA Messaging Guidelines
Superior Services complies with the CTIA Messaging Principles and Best Practices Guidelines for sending commercial SMS messages. This includes obtaining express opt-in consent before sending messages, providing clear instructions for opting out of SMS services, and ensuring the protection of your personal information.
How We Share Your Personal Information
Superior Services does not sell, rent, or share your personal information, including your phone number, to any third parties for marketing purposes. Your personal information will only be shared with third parties as necessary to fulfill your request (e.g., processing payments or delivering orders), or as required by law.
We will disclose personal information in good faith if:
- Required by law or to comply with legal processes.
- Necessary to protect and defend our rights, property, or the safety of our users.
Third-Party Service Providers
We may engage third-party service providers to facilitate our services (e.g., payment processors or shipping companies). These providers have limited access to your personal information only to perform specific tasks on our behalf and are contractually obligated to protect it and not use it for other purposes.
How We Protect and Retain Your Personal Information
Superior Services makes reasonable efforts to ensure a level of security appropriate to the risk of processing personal information. We protect your information using encryption during transmission and secure storage methods once received. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Retention of Data
We retain your personal information, including SMS data, for as long as necessary to provide you with the requested services, comply with legal obligations, or resolve disputes. When we no longer need your personal information, we will securely delete it.
Your Rights and Choices
You have the right to:
- Access, correct, update, or delete your personal information by contacting us via the email or phone number provided on our website.
- Opt out of receiving future SMS or email communications by following the opt-out instructions in the message or contacting us directly.
- Request that we stop processing your information for specific purposes (such as marketing).
Changes to this Privacy Policy
Superior Services may update this Privacy Policy periodically. When we make changes, we will post a notice on our website or notify you via email or SMS. Changes will be effective immediately upon posting unless otherwise noted. If the changes materially affect how your personally identifiable information is used, we will contact you via email or SMS for your consent.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, you can contact our Customer Service department using the “Contact Us” form on our website or by phone. For SMS-related inquiries, please reach out using the number provided on our website.
