Superior Services - Lake Oconee, GA

The name says it all!! Superior Heating & Air has taken care of our HVAC needs since 2004. Our experience has been one of complete satisfaction - from the courteous and professional office staff, to the knowledgeable and dedicated technicians, who arrive timely and who treat your home with care and respect (booties are put on at the door before entering the house). Superior even sends an email to let you know when the technician is on the way with a photo of the technician - much appreciated from a safety point of view. All work and proposals are thoroughly explained so that the customer feels informed and comfortable with the work proposed AND the owner is always available to speak to. Membership in the customer care program has proven to be an invaluable investment in keeping a high-ticket item such as HVAC in good repair and running as it should. Superior has earned its name one customer at a time. We highly recommend their services.

We have been a highly satisfied Superior Services customer since 2013. They have troubleshooted and serviced our HVAC system and solar panel, and kept it operating effectively.

What continues to impress us about Superior Services is how easy it is to contact them; how quickly they are able to come to our house to diagnose and service a problem with our HVAC unit, and the caliber of the people they employ. It is rare these days to find a service provider that has a staff of friendly and motivated people who are genuinely focused on delighting their customers. Superior Services has repeatedly been able to diagnose situations quickly, and then make the changes needed to get our HVAC system back in operation quickly.

We would encourage you to consider Superior Services as a vital service provider for your HVAC and home services.

Excellent experience. Technician's were very qualified and knew our system. Reviewed the condition of our equipment and the processes they were performing to keep our system up and working properly. Good job.